Hi, I’m the owner of Cafecetera.com, a space where we share our knowledge and experience with the Salesforce platform.
Whether you're a developer, admin, or aspiring architect, you'll find tips, guides, and real-world insights.
I’ve built this site to help others grow their Salesforce skills and stay ahead in the ecosystem.
Thanks for stopping by—hope you find something useful here! 

Neal Phan is an accomplished Advanced Salesforce Administrator and Business Analyst at Fossil Group, where he combines deep technical expertise with strategic business insight to drive digital transformation and CRM efficiency. With a strong background in Salesforce configuration, automation, and user support, Neal plays a critical role in optimizing workflows, enhancing user adoption, and aligning platform capabilities with organizational goals. His analytical mindset and collaborative approach make him a trusted partner in cross-functional initiatives, ensuring that technology solutions deliver measurable business value.

Tommy is a highly skilled Senior Salesforce Developer with extensive experience designing, developing, and implementing scalable Salesforce solutions. Known for his deep technical expertise in Apex, Lightning Web Components, and system integrations, Tommy plays a pivotal role in delivering robust CRM architectures that align with business objectives. His ability to translate complex requirements into efficient, user-friendly applications makes him a key contributor to innovation and digital growth within his organization.